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Cancellation & Refund Policy

Please read these terms before booking

Cancellation Conditions

The purpose of this document is to inform you about the cancellation conditions operated by Melissi Beach Hotel. Please read carefully the booking rules below.
  • For cancellations made 7 days or more, prior to arrival date: no cancellation fees will apply.
  • For cancellations made within 24hrs to 7 days, prior to arrival: a cancellation fee of 30% of the total cost of the booking will apply.
  • For cancellations made within 0hrs to 24 hrs prior to arrival, or in case of no show: the total cost of the booking shall be charged.

Non-Refundable, Non-Cancellable or Similar

If the room you are booking is labelled as non-refundable, non-cancellable or similar, all cancellations will incur a 100% charge, regardless of the date that the cancellation is requested.

Exceptions

When exceptions on the cancellation policy are applicable, this will be mentioned on the confirmation of your reservation. 
 

Prolongation of stay

The extension of the stay requires an additional reservation and is subject to availability and fare rates.
 

Further information

Do not hesitate to contact us at the following e-mail address: info@melissi.com or the contact details on our website, our staff is always at your disposal for any request.
 
 

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